Synthasys Help Desk

Are your Software maintenance costs straining your IT budget?

Are the upgrades you're receiving adding value?

Do you require experienced 24/7software product support?

You have another option -

Synthasys leverages our expert application and technical knowledge to provide 24/7 "help desk" support to Infinium customers.

By subscribing to Synthasys Help Desk, you will receive On-demand support and contain costs.

Here's what you will receive from Synthasys Help Desk:

• Answers to all core application functionality questions
• Assistance in troubleshooting of Infinium-specific production problems
• Advice as to how to address specific business requirements through use of Infinium
• Assistance in troubleshooting of Infinium-specific technical processing issues
• Answers to questions regarding the location of files/fields within Infinium
• Assistance in troubleshooting suspected corruption of data